- My imac keeps freezing when i reach desktop software#
- My imac keeps freezing when i reach desktop code#
- My imac keeps freezing when i reach desktop Pc#
- My imac keeps freezing when i reach desktop mac#
The proxy requires AD authentication so if a process tries to make a request as a local system account, it will fail.
We do have a proxy setup and I have noticed that some applications that do auto-updates or make licensing calls sometimes don't seem to work with the proxy. Now I need to see if any of my other users are being effected by this as well. This has cost me hours of time and research to troubleshoot and who knows how much time lost by it dragging down system resources.
When I turned on process monitor, there were thousands and thousands of events that looked like they were hitting every single event log for nalperion events - and that was just logged in seconds. My application log was completely spammed by nalperion entries and deleted entries - and when I say completely, I mean completely. Only thing is I would've liked a more exhaustive listing of the issues fixed in their changelog. The error still comes up in event viewer, however, it only displays it once or twice at most, and doesn't slow your device down to a crawl.
My imac keeps freezing when i reach desktop mac#
Seems like several bugfixes were brought to the Mac version as well, so you should definitely see with your IT staff to have the new product packaged and installed to your users as well. I happened to have stumbled on the Mac section while we are facing organization wide issues on the Windows side.Īll I can say is: While waiting for our security teams to apply the update, at least on the Windows side, upgrading to version 25.0.1 seems to have fixed the constant logging that would completely slow down your PC, as well as all the random crashing users have been experiencing. I will try to get access to our corporate TechSmith account to see if we can submit a ticket and work more closely with your development team to see if we can help after whitelisting the information.ĭefinitely. On the end of SnagIt, I see the only improvement that could be done is if there is any communication issues with the activation server, it shouldn't start looping and logging until it saturates the device, a threshhold can be put in place. I am suspecting, as Ross mentioned, that the communication is not being done properly: In our case, we do not go through proxy, but we have both HTTPS inspection and VPNs that could cause the information to be routed / filtered, which the service may not like.
My imac keeps freezing when i reach desktop Pc#
I was just about to comment, the chat support just gave me an interesting link that talks about the proxy whitelisting for the activation service to function properly.įor our environment, we're running the Windows version packaged using your TechSmith Deployment Tool, and although the application is properly licensed and working, the issues with the event logs randomly creeps up and crashes the application / slows down our PC and brings it down to a crawl.
Also, our Tech Support team has licensing options that can adapt to particular networking situations if the above solution is not an option.
My imac keeps freezing when i reach desktop code#
Since there are multiple, load-balanced IPv4 addresses () for this service, to the extent possible please request any firewall exceptions for the two URLs rather than for the IPv4 addressesĪs Luke has mentioned if you are willing to open a support ticket so that we can analyze the actual code and errors involved in your particular use case, it would be very valuable to us. This firewall policy or rule should permit traffic to " " and " ". I can confirm that a corporate firewall or network policy change may be necessary for individual machines to successfully run and unlock both Snagit and Camtasia.
My imac keeps freezing when i reach desktop software#
I have worked as the lead software engineer on the new licensing model and am very interested to help you with any problems related to the Nalpeiron service that you may be experiencing.